Scale faster & easier with AI & Automation without adding extra cost
The Crunch is an AI chatbot marketing agency in Malaysia that helps companies create and leverage high-converting chatbots to generate more leads and sales. Over the past three years, we have generated over 10 million in sales through our high-converting chatbot funnels. Our chatbots can reduce your customer service costs by 30%, double the number of leads, and increase conversion rates.
Founded in 2018 in Malaysia, with our main headquarters located in Selangor, our mission is to enhance lives through automation. We aim to provide hardworking entrepreneurs and marketers with faster and more efficient results. Our goal is to create 100 amazing chatbots that not only deliver excellent experiences but also drive tangible results.
We are committed to transforming the digital landscape, filled with subpar chatbot experiences, into a more efficient and effective environment. By improving chatbot interactions, businesses can scale more effectively, customers can enjoy better experiences, and entrepreneurs and marketers can achieve more through automation.
After years of trial and error, we have developed a ‘New Secret Funnel Strategy’ that has generated over 4.7 million in sales for our clients. This strategy involves directing prospects from ads to a conversation with your chatbot instead of a static landing page. The chatbot can answer questions, counter objections, and facilitate purchases—all on autopilot—yielding a return on ad spend of up to 10x or more.
We specialise in creating multilingual chatbots for our clients, whether in English, Mandarin, or Malay. These chatbots are tailored to the unique customer behaviours of each market, ensuring they are highly responsive and personalised to business needs. Continuous optimisation and testing are carried out to ensure the chatbot’s effectiveness improves over time.
This isn’t like any business or marketing book you’ve ever read. There’s no fluff or filler—just battle-hardened tactics that are working right now to rapidly grow sales.
Let us do the same for you. Contact us to request a free strategy proposal and get a game plan for elite revenue generation. Schedule an exploration call with us now.
Custom AI Chatbot & Agents For Businesses
We handle all the technical parts and create AI Agents that fit your business perfectly
Provide data to train the AI Agents' knowledge base "brain"
Tell the AI how to respond and improve the response based on feedback & data
Link your customised AI with the apps / software / channels you're already using
Make it easy for your team to start, manage & scale
No hidden charge, the system covers all your needs without additional cost
Manage all 11 channels using 1 system. Use with or without WhatsApp Business account
Add your entire team without paying extra fees
Grow your database without restrictions or additional costs
Custom AI chatbots / agents built specifically for your industry with our expert guidance
Schedule meetings automatically without clients needing to click any calendar links
Never miss a lead with smart sales automation
Auto-capture details & update the database
Seamlessly connect with your existing CRM, system, and database
Access all latest AI models OpenAI, Deepseek, Anthropic, Groq, Llama, or on-premise options
We handle all technical setup and provide step-by-step guidance until you achieve your desired results
We teach you everything you need with personalized support to ensure your success
Continuously upgrade your system at no extra cost, ensuring you always have the best tools
With years of experience in the industry, our team of professionals possesses the knowledge and skills required to deliver top-notch chatbot solutions. We stay ahead of the latest trends and technologies to provide you with the best possible service.
We understand that every business is unique. That’s why we offer customised chatbot solutions that are tailored to meet your specific needs and goals. Our solutions are scalable and adaptable to ensure they grow with your business.
For us customer satisfaction is our top priority. We work closely with you to understand your requirements and deliver solutions that exceed your expectations. Our commitment to excellence ensures you receive the best possible service and support.
We cater to a broad range of industries, including retail, finance, healthcare, education, and more. Our chatbot solutions are designed to be versatile and can be customised to meet the unique requirements of any sector.
The development timeline varies based on the complexity of the project. Typically, it takes between 4 to 8 weeks to develop a custom chatbot. We provide a detailed timeline after understanding your specific requirements.
Yes, our chatbots can seamlessly integrate with your existing CRM, ERP, social media platforms, and other business tools. This integration ensures enhanced operational efficiency and a smoother user experience.
Absolutely. We offer ongoing support and maintenance services to ensure your chatbot continues to perform optimally. Our support team is always available to assist with any issues or updates needed to keep your chatbot functioning at its best.
Chatbots can automate a variety of tasks such as customer service, lead generation, and order processing. This automation frees up human resources to focus on more complex tasks, ultimately enhancing productivity and efficiency.
Chatbots can automate a variety of tasks such as customer service, lead generation, and order processing. This automation frees up human resources to focus on more complex tasks, ultimately enhancing productivity and efficiency.
Chatbots are effectively used for lead generation, qualifying leads, e-commerce cart reminders, order status updates, event registrations, and answering common FAQs. They excel in handling repetitive tasks, allowing your human staff to focus on more complex customer interactions.
Our chatbots are powered by advanced AI and are customised to meet the specific needs of your business. We focus on providing a seamless user experience, ensuring that our chatbots not only automate tasks but also engage and retain customers effectively.
Getting started is easy. Contact us for a free consultation where we will discuss your business needs and provide tailored recommendations. We will guide you through the process of developing and integrating a chatbot that fits your specific requirements. Schedule an appointment with us.
Stop Losing Customers with AI Chatbot & Agents
Get a 30 mins
Free AI Consultation
1-on-1 Consultation Via a Zoom Meeting
