Retail AI chatbot for fashion, beauty, pharmacy, optical & accessory chains in Malaysia

Finally, A Retail AI
that Works!

We capture every customer who walks in or messages. We bring them back with offers they want. The list is yours to keep.

WhatsApp us now →

They come back in 30 days, or you don't pay.

★★★★★ A perfect 5.00 on Google

A 60-second money check

How many customers
are you losing?

The customers you served, and the ones you cannot reach again. Five questions, no email needed.

Question 1 of 5
How many customers do you serve in a month?

Across every outlet. Walk-ins, WhatsApp and social. A rough number is fine.

Question 2 of 5
How many of them could you message tomorrow?

People whose contact you actually hold. Followers do not count.

Question 3 of 5
What does a customer spend on an average visit?

One visit, not a year of them.

Question 4 of 5
What do you spend a month on ads and promotions?

Everything you pay to reach new people.

Question 5 of 5
How many outlets do you run?

Count any pop-up or counter you staff.

Here is where your money goes

  • You serve 0 customers0, every year
  • You keep 0 contactsthe ones you could message tomorrow
  • You lose 0 customersserved once, then gone for good
  • One more visit each RM0in repeat sales you never made
  • Meanwhile you spend RM0a year on ads, to reach strangers

Over a year, that is

RM0
in repeat sales you never made.

You served them once. You never took their contact. So you pay again to reach someone new. Our AI captures every customer, then brings them back with an offer they want.

Estimate from your five answers, not a quote. Assumes we capture 6 in 10 of the customers you serve, and 15 in 100 of those come back once more in a year. Ad spend is shown on its own and is not added to the total.

Free 60-minute analysis, not a sales pitch.

Sound familiar?

Three ways you lose repeat customers

  • They buy once and vanish

    Two thousand people bought last year. You cannot name one of them.

  • You pay to reach strangers

    Your ads chase new faces. The people who already bought cost you nothing.

  • The unhappy ones tell Google

    One bad visit becomes a public review. Nobody asked them first.

We're different

We fix all three with you, using a proven system.

What we build for you

A retail team that works 24/7!

We build it for your chain. We connect it. We hand it to you. You switch it on.

  • AI customer capture

    Every walk-in, every message and every order becomes a contact in your database, with what they bought and when.

  • AI promo broadcast

    It messages your whole customer list the moment a promo drops, then replies to every single answer personally.

  • AI feedback collection

    It asks every customer how the visit went. Unhappy ones reach you in private, before they reach Google.

  • AI stock answers

    It answers what you have, in which size and colour, at which outlet, without a staff member walking the floor.

  • AI outlet routing

    It sends the customer to the branch holding the item, and holds it there until closing.

  • AI win-back

    It contacts every customer who has not bought in 90 days, with a reason to come back.

  • AI birthday offers

    It remembers every birthday in your database and sends the offer on the morning, by itself.

  • AI review requests

    It asks happy customers for a Google review at the moment they are happiest.

  • AI after-sales

    It handles exchanges, warranty and where-is-my-order, and passes anything unusual to your team.

  • AI sales coaching

    It reads what sold, what did not, and which outlet is drifting, then tells you what to change.

It never sleeps. It never forgets.

The 30-Day Retail Customer System Everything we build, connect and hand you
  • AI that runs your whole customer list. It captures, answers, broadcasts, wins back, collects reviews and routes to the right outlet. All day, every day.
  • +
    We connect your WhatsApp, your social inboxes and your stock system to the tools you already use.
  • +
    We build your customer database and load the contacts you already have into it, tagged by what they bought.
  • +
    We tune it and support you for 30 days, and we train your outlet staff.
  • The “They Come Back in 30 Days” Guarantee. Repeat customers out of your own list in 30 days, or you pay nothing.
See if you're a fit →
What you get

Eight things your chain gets with a retail AI chatbot

Most chains keep no record of who bought. We capture every customer, then bring them back.

What it does Now With Crunch
1Capture every customer Walk-in, chat or order. Almost none 6 in 10
2Answer every message Day, night, weekends. 3 hours 30 seconds
3Reach your whole list One message, every customer. Paid ads only Free, same day
4Answer stock questions Size, colour, which outlet. A staff walk Instant
5Win back quiet customers Nothing bought in 90 days. 0 a month 40 a month
6Collect feedback first Before it reaches Google. 2 a month 60 a month
7Collect Google reviews Asked at the happiest moment. 3 a month 25 a month
8Re-sell to past customers Your own list, not ads. 0 a month 180 a month

These are typical numbers for a chain using the full system. They are examples, not promises. Your numbers depend on your outlets.

Get my free AI consultation →

Same chain. Two different months.

Same outlets. Same stock. One month with AI. One without.

RETAIL RENDER REQUIRED: a shop owner surrounded by unanswered messages and a counter queue, with no record of who bought
Without Crunch

Two thousand customers served. Not one contact kept. You buy ads to find them again.

RETAIL RENDER REQUIRED: the same owner calm while the AI captures every customer, sends the promo and brings buyers back
With Crunch AI

Full AI automation running. Captured, messaged, won back. You sell to people who know you.

One connected system

Your retail AI chatbot works with what you already use

We connect to your stock system, your social inboxes and WhatsApp. Your outlet staff keep the software they know. There is nothing new to learn.

Google
Google Sheets
Codex
ManusManus
Instagram
TikTok
Claude
Notion
Asana
Google Calendar
Stripe
QuickBooks
Canva
ApifyApify
Google Docs
HighLevelHighLevel
HiggsfieldHiggsfield
WhatsApp
Facebook
LinkedIn
Airtable
Slack
MondayMonday
Google Ads
Xero
KlaviyoKlaviyo

Real chains. Real results

90%
of clients stay 4+ years, and refer us

Most agencies lose retail clients in months. Ours stay for years.

7+
years of experience

Building AI for real businesses since 2018. Not a side project.

210K
customers and messages managed

We answer every one. Nobody gets missed.

5
average review score

Rated by real owners, for real results.

Nobody keeps paying for something that doesn't work.

Another assistant, a loyalty app, or a retail AI chatbot

The honest difference.

  Hiring another assistant A loyalty app
Captures every customerEvery one, automaticallyAs many as the day allowsOnly if they sign up
Replies to customers after hoursAlways, 24/7No, they go homeNo
Answers stock and size questionsYes, across every outletOnly after walking the floorNo
Brings back customers who went quietEvery single oneWhen there's timeA push notice, maybe
Messages your whole list at onceFree, every timeNoOnly if they kept the app
Catches an unhappy customer firstBefore they reach GoogleSometimesNo
Monthly costLess than one hireA full salary, rising yearlyA licence, plus the work
Someone accountable if it failsUs, guaranteedYouNo one
Our 4-step process

How we build your retail AI chatbot

You do no tech work. We learn how your outlets run, build it, and go live in 30 days.

Step 1

We learn your chain

Your outlets, your products, your busiest hours, and where customers stop coming back.

Step 2

We connect your tools

Your stock system, WhatsApp and social inboxes. One customer list, not one per outlet.

Step 3

We set the rules

You approve every word. You decide when a staff member takes over. Every broadcast waits for your approval.

Step 4

We go live and tune it

We load the contacts you already have, train your outlet staff, then tune it for 30 days.

Our promise

Three guarantees nobody else gives you

Most agencies hand you a login and vanish. We stay until it works.

Retail render required: a retail owner holding a cobalt shield marked with a green tick, with floating cards for chat, shortlists, candidate records, integrations, training and support
  1. We prove it works first

    We test it on real customer chats until every answer is right. Zero wrong answers. Zero broken replies. If it fails, it does not go live.

  2. You own everything we build

    Your team runs it, and the customer database is yours. Every part of it is yours to keep. No lock-in. Nothing held back. Walk away any time.

  3. Your team will master it

    We train them until they are confident, not until we tick a box. Then ask us anything, free, for 30 days.

And the one you already know: they come back in 30 days, or you don't pay.

Still not sure?

Straight answers about retail AI chatbots

Will it spam my customers?

No, and we build it so it cannot. You approve every broadcast before it sends, and every message carries a way to opt out. A customer who opts out is never messaged again.

Is customer data safe? What about PDPA?

A customer list is personal data, so we treat it that way. It keeps a name, a contact and what they bought. You choose what it holds, and any customer record can be deleted on request.

Does it replace my outlet staff?

No. It does the work they have no time for: replying at 10pm, messaging two thousand customers, asking every buyer for a review. Your team serves the people in front of them.

Will it work with my POS and stock system?

Almost always, yes. One customer list, not one per outlet. We check yours on the first call, before you commit.

Who decides what promo goes out?

You do. It drafts the broadcast and holds it. Nothing goes out until you press approve. We will not build it any other way.

Will it sound like a robot to customers?

We build it from your own words, and you approve every line. Your staff can join any chat at any time.

Am I locked in?

No. You are never locked in. You renew only if it works. Everything we build is yours to keep.

Apply to work with us

See if your chain is a fit

Fill in the short form. We will reply on WhatsApp and tell you what to fix first.

  • Fashion
  • Beauty & skincare
  • Pharmacy
  • Optical
  • Mobile & accessories
  • Homeware

Not on the list? If you sell to walk-in customers, ask us.

Free to apply · no pressure · if we are not a fit, we will say so.