Author Archives: JC Cheong

Best AI Agent Builder Platforms for 2025: A Comprehensive Comparison In today’s rapidly evolving technological landscape, AI agent builders have emerged as powerful tools that enable organisations to automate complex workflows, enhance customer experiences, and solve intricate business problems. As we navigate through 2025, the market offers an impressive array of platforms tailored to different …

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AI Agents for Business: Transforming Malaysian Companies in 2025 As Malaysia’s digital transformation accelerates, AI agents are becoming essential tools for businesses looking to stay competitive. These intelligent systems are revolutionising operations, customer engagement, and decision-making processes across industries. Here’s how Malaysian businesses can leverage AI agents to drive growth and innovation. What Are AI …

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AI Agents: Everything You Need to Know In today’s rapidly evolving digital landscape, Artificial Intelligence (AI) agents are transforming how we interact with technology, conduct business, and navigate our daily lives. From powering virtual assistants to revolutionising customer support, these intelligent systems represent the cutting edge of innovation. But what exactly are AI agents, and …

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What are AI Agents: From Basics to Implementation In the rapidly evolving landscape of artificial intelligence, terms like “AI agents,” “agentic capabilities,” and “RAG” seem to be everywhere. Yet most explanations tend to be either too technical for the average user or too simplified to be useful. This guide bridges that gap, offering a clear, …

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Retrieval-Augmented Generation, or RAG, represents one of the most significant advancements in artificial intelligence technology today. But what exactly is RAG, how does it work, and why should your business care? This guide breaks down this powerful AI technique into practical, actionable insights. What Is RAG? Retrieval-Augmented Generation combines the creative power of large language …

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Top 20 Chatbot Companies in 2025 | Ultimate Comparison Guide In today’s hyper-competitive digital landscape, chatbot companies are revolutionising how businesses engage with customers, streamline operations, and drive growth. These AI-powered conversation specialists have evolved from simple rule-based tools to sophisticated systems capable of handling complex interactions with remarkable human-like qualities. This comprehensive guide examines …

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AI Chatbot Services: The Crunch.io In today’s fast-paced digital landscape, businesses are constantly searching for innovative ways to enhance customer engagement, streamline operations, and drive growth. At The Crunch.io, we’ve witnessed firsthand how AI chatbot services are transforming the way companies interact with their customers and manage their internal processes. Let’s explore how these intelligent …

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What Is MCP, and Why Is Everyone – Suddenly!– Talking About It? Artificial intelligence is evolving fast, but one big challenge remains: how can AI models like large language models (LLMs) access real-time, relevant data from the tools and systems we use every day? Enter MCP (Model Context Protocol) — a groundbreaking open standard designed to solve …

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