An insurance agency AI chatbot for life, general & takaful agencies in Malaysia

Finally, An Insurance AI
that Works!

The renewal lapsed because nobody called. We remind every client 60 days out, collect the documents, and stand by at 2am when someone has an accident. The advice and the numbers stay yours.

WhatsApp us now →

Every renewal chased in 30 days, or you don't pay.

★★★★★ A perfect 5.00 on Google

A 60-second money check

How much commission
are you losing?

The renewals that lapsed quietly, and the enquiries that went cold. Five questions, no email needed.

Question 1 of 5
How many policies do you service?

Every policy on your book. Life, medical, motor, fire, takaful.

Question 2 of 5
What share lapse or do not renew each year?

Gone, not replaced. Your worst year and your best, then split the difference.

Question 3 of 5
What is your average annual commission per policy?

What you actually receive in a year. Not the premium.

Question 4 of 5
How many new enquiries do you get in a month?

Referrals, WhatsApp, social and walk-ins.

Question 5 of 5
How many of those turn into a policy?

Signed and paid, not just quoted.

Here is where your money goes

  • You service 0 policieson your book today
  • Every year 0 lapseand nobody replaces them
  • That renewal was RM0in commission, gone quietly
  • You also lose 0 enquiriesthat went cold before anyone followed up
  • Worth another RM0in first-year commission

Over a year, that is

RM0
in renewal and new-business commission, every year.

A policy rarely lapses because the client found something better. It lapses because nobody reminded them in time. Our AI reminds every client 60 days out, collects the documents, and hands you a client who is ready to sign. It never quotes a premium and never says a product suits them. That stays yours.

Estimate from your five answers, not a quote. Commission is your annual commission per policy, never the premium. We count only 15 percent of your cold enquiries as winnable, and never more than a 50 percent lift on the policies you already write.

Free 60-minute analysis, not a sales pitch.

Sound familiar?

Three ways insurance agencies lose money

  • The renewal lapses quietly

    Nobody called. The client let it run out, or bought the cheapest thing they found online.

  • The enquiry goes cold

    Someone asks about a medical card at 9pm. They hear back on Thursday. A friend’s agent quoted on Monday.

  • The claim is where you lose them

    A client has an accident on a Sunday. They panic, they call, and nobody picks up. That is the moment they remember.

We're different

We fix all three with you, using a proven system.

What we build for you

An agency that never misses a renewal!

We build it for your book and your products. We connect it. We hand it to you. You switch it on.

  • AI renewal chasing

    Sixty days out it reminds every client, collects what has changed, and hands you a client ready to renew. Never a premium figure. That one is yours to give.

  • AI book reporting

    What renews this month, what lapsed, what is still outstanding. Ready before your team or your principal asks for it.

  • AI enquiry answering

    What does a medical card cover, what do I need for motor, how long does it take. Answered in 30 seconds at 10pm, in their own language.

  • AI claim guidance

    At 2am after an accident it tells the client what to photograph, what to report and who to call. It never says a claim is covered. The insurer decides that.

  • AI quote document collection

    IC, licence, current cover note, health declaration. Collected and checked before you pick up the phone, so your first call is the closing call.

  • AI client onboarding

    New client, new policy, new documents. Collected once and kept, so nobody ever asks the same client for the same IC twice.

  • AI premium payment reminders

    Before a policy lapses, not after. It reminds, it confirms nothing, and it tells you who has still not paid.

  • AI escalation to a licensed agent

    Anything that is a number, a comparison or advice stops and comes to you. It says why, and it tells the client who is taking over.

  • AI reviews and feedback

    It asks every client how it went. Bad ones reach you in private, good ones become a public review.

  • AI referral asking

    After a smooth claim or a clean renewal it asks for a referral, at the one moment the client is genuinely glad you exist.

It never sleeps. It never forgets a renewal date.

The 30-Day Insurance Agency System Everything we build, connect and hand you
  • ✓
    AI that runs your whole client desk. It chases every renewal, answers policy questions, collects quote documents, guides claims and asks for referrals. All day, every day.
  • +
    We connect your WhatsApp, your enquiry channels and your client records to the tools you already use.
  • +
    We build your client book and load the policies, contacts and renewal dates you already have into it, tagged by product and by renewal month.
  • +
    We tune it and support you for 30 days, and we train your agents.
  • ✓
    The “Every Renewal Chased in 30 Days” Guarantee. Every renewal chased inside 30 days, or you pay nothing.
See if you're a fit →
What you get

Eight things an insurance agency AI chatbot does for you

Most agencies chase the renewals they remember and lose the rest. We remind every client, collect every document, and leave every number to you.

What it does Now With Crunch
1Chase a renewal Sixty days out. The ones you remember Every policy, on time
2Answer a policy question Asked at 10pm. Next day 30 seconds
3Collect quote documents IC, licence, cover note. 4 messages Until complete
4Guide a claim At 2am on a Sunday. Voicemail Step by step, logged
5Remind a premium payment Before it lapses. A notice after Before, every time
6Follow up a cold enquiry Six times, not once. Never Automatic
7Ask for a referral After a good outcome. Too awkward Every happy client
8Show what renews This month. A spreadsheet scramble Ready on the day

These are typical numbers for a management office using the full system. They are examples, not promises. Your numbers depend on your properties.

Get my free AI consultation →

Same book. Two different months.

Same policies. Same clients. One month with AI. One without.

INSURANCE RENDER REQUIRED: an insurance agent at a desk with alerts stacking up over lapsed renewals, unreturned calls and an unfinished quote, a client waiting behind him
Without Crunch

Forty renewals nobody chased. Two clients lapsed. One accident on a Sunday and nobody picked up.

INSURANCE RENDER REQUIRED: the same agent sitting with a client signing a renewal in a bright room, with a board showing every renewal chased and every document collected
With Crunch AI

Full AI automation running. Every renewal reminded, every document collected. You do the advising.

One connected system

Your insurance agency AI chatbot works with what you already use

We connect to your client records, your enquiry channels and WhatsApp. Your agents keep the tools they know. There is nothing new to learn.

Google
Google Sheets
Codex
ManusManus
Instagram
TikTok
Claude
Notion
Asana
Google Calendar
Stripe
QuickBooks
Canva
ApifyApify
Google Docs
HighLevelHighLevel
HiggsfieldHiggsfield
WhatsApp
Facebook
LinkedIn
Airtable
Slack
MondayMonday
Google Ads
Xero
KlaviyoKlaviyo

Real agencies. Real results

90%
of clients stay 4+ years, and refer us

Most agencies lose clients in months. Ours stay for years.

7+
years of experience

Building AI for real businesses since 2018. Not a side project.

210K
renewals and enquiries handled

We answer every one. Nobody gets missed.

5★
average review score

Rated by real business owners, for real results.

Nobody keeps paying for something that doesn't work.

Another admin, a quoting portal, or an insurance agency AI chatbot

The honest difference.

  Hiring another admin A quoting portal
Chases every renewalEvery policy, 60 days outThe ones they rememberA reminder they mute
Answers at 10pm30 seconds, 24/7Office hoursA help page
Collects quote documentsUntil completeWhen there's timeA form to fill in
Guides a claim at 2amStep by step, loggedNoNo
Follows up a cold enquirySix times, automaticallyOnce, maybeNo
Asks for a referralEvery happy clientToo awkwardNo
Monthly costLess than one hireA full salary, rising yearlyA licence, plus the work
Someone accountable if it failsUs, guaranteedYouNo one
Our 4-step process

How we build your insurance agency AI chatbot

You do no tech work. We learn how your book runs, build it, and go live in 30 days.

Step 1

We learn your book

Your products, your renewal months, your document lists, and where clients actually go quiet.

Step 2

We connect your tools

Your client records, WhatsApp and your enquiry channels. One client book, not one per product.

Step 3

We set the rules

You approve every word. It never quotes a premium and never says a product suits someone. Every number waits for a licensed agent.

Step 4

We go live and tune it

We load the client book you already have, train your agents, then tune it for 30 days.

Our promise

Three guarantees nobody else gives you

Most agencies hand you a login and vanish. We stay until it works.

Insurance render required: an insurance agent standing above the city holding a cobalt shield marked with a green tick, with floating cards for renewals, quotes, documents, claims, payments and referrals
  1. We prove it works first

    We test it on real client chats until every answer is right. Zero premiums quoted. Zero advice given. If it fails, it does not go live.

  2. You own everything we build

    Your team runs it, and the client book is yours. Every part of it is yours to keep. No lock-in. Nothing held back. Walk away any time.

  3. Your team will master it

    We train them until they are confident, not until we tick a box. Then ask us anything, free, for 30 days.

And the one you already know: every renewal chased in 30 days, or you don't pay.

Still not sure?

Straight answers about insurance agency AI chatbots

Will it quote a premium or recommend a product?

Never, and we build it so it cannot. It explains what a product covers in your own words, collects what is needed, and books you. Quoting a number and saying a policy suits someone is regulated advice, and it stays with the licensed agent. We will not build it any other way.

Is client data safe? What about PDPA?

Health details and IC numbers are sensitive personal data, so we treat them that way. The book keeps the contact, the policy and the renewal date. You choose what it holds, and any client record can be deleted on request.

Does it replace my agents?

No. It does the work that never gets done: reminding every client 60 days before renewal, chasing a document a fourth time, following up an enquiry six times. Your agents advise and close.

Will it work with our client records?

Almost always, yes. One client book, not one per product. We check yours on the first call, before you commit.

Can it tell a client a claim is approved?

No, and we build it so it cannot. It guides the client through what to do and what to send, and it logs everything. Whether a claim is covered or approved is the insurer’s decision, and the AI says so plainly rather than guessing.

Will it sound like a robot to my clients?

We build it from your own words, and you approve every line. Your agents can join any chat at any time.

Am I locked in?

No. You are never locked in. You renew only if it works. Everything we build is yours to keep.

Apply to work with us

See if your agency is a fit

Fill in the short form. We will reply on WhatsApp and tell you what to fix first.

  • Life agencies
  • General insurance
  • Takaful agencies
  • Motor specialists
  • Medical & health
  • Broker firms

Not on the list? If you service a book of policies, ask us.

Free to apply · no pressure · if we are not a fit, we will say so.