For gyms, boutique studios, yoga & pilates, and PT teams
We answer every enquiry in 30 seconds. Then we book the trial class, remind them, and chase them until they join.
WhatsApp us now →It books trial classes in 30 days, or you don't pay.
★★★★★ A perfect 5.00 on Google
Flip one switch. It does the rest.
Your ads, your boosts, your front desk, and the people who joined the studio down the road. Five questions, no email needed.
Instagram DMs, Facebook, WhatsApp, Google, walk-ins. A rough number is fine.
Facebook and Instagram ads, boosts, Google, influencer posts. Everything.
Be honest. Most studios get 1, not 5.
Front desk, receptionist, whoever answers the phone and books trial classes.
Total fees you collect over their whole membership, before costs.
Here is where your money goes
Over a year, that is
You paid for the enquiry. You paid someone to chase it. Nobody booked. Our AI replies in 30 seconds, books the trial class, and keeps chasing the quiet ones.
Estimate from your five answers, not a quote. Front desk counted at RM2,500 a month. We cap the trial-booking rate at 35 in 100, we never count more than double the trial classes you already get, and we price one trial class at 20 in 100 becoming a member.
Free 60-minute analysis, not a sales pitch.
They message at 10pm. You reply at 11am. They already booked a trial down the road.
Nobody confirmed the time. Your coach holds a slot for someone who never walks in.
One follow-up, then silence. They sign up at the studio next door.
We fix all three with you, using a proven system.
We build it for your studio. We connect it. We hand it to you. You switch it on.
It runs your Google Ads, so people searching for a gym in your area find you first.
It builds and tests a page for every class and programme, so more clicks book a trial.
It answers every message, handles the price, timetable and beginner questions, then asks for the trial booking.
It chases every lead who goes quiet, until they book or tell you no.
It reminds every person the day before, so your Saturday classes stay full.
It chases missed trials and cancellations, and puts them back in the timetable.
It asks every person how the class went. Unhappy ones reach you first, in private.
It asks happy members for a Google review, in the week they sign up.
It writes and schedules your class posts, so your studio shows up every week.
It reads past chats and tells your front desk what to change to book more trials.
It never sleeps. It never forgets.
Most studios turn 1 in 10 enquiries into a trial class. We go for 3, and we answer every one in 30 seconds.
| What it does | Now | With Crunch |
|---|---|---|
| 1Answer every enquiry Day, night, weekends. | 4 hours | 30 seconds |
| 2Turn enquiries into trials It books your open class slots. | 1 in 10 book | 3 in 10 book |
| 3Stop empty trial slots A reminder the day before. | 4 in 10 miss | Under 1 in 10 |
| 4Refill cancelled slots The next lead takes the place. | 0 refilled | 7 in 10 same day |
| 5Follow up after every trial Until they join or say no. | 3 in 10 chased | 10 in 10 chased |
| 6Wake up lapsed members We work your whole member list. | 0 a month | 30 a month |
| 7Collect Google reviews We ask the week they sign up. | 1 a month | 12 a month |
| 8Free up your coaches One timetable. No 10pm replies. | 3 hours a day | 30 minutes a day |
These are typical numbers for a studio running the full system. They are examples, not promises. Your numbers depend on your classes, your area and your team.
Get my free AI consultation →Same coach. Same timetable. One Saturday with AI. One without.
Four empty trial slots. Nine enquiries you never replied to. You rebuild Sunday's timetable at 10pm.
Every enquiry answered. Reminders sent, cancellations refilled. You coach the session.
We connect to your booking system, your class schedule, your website and WhatsApp. Your team keeps the software they know. There is nothing new to learn.
Manus
Apify
HighLevel
Higgsfield
Monday
KlaviyoMost vendors hand over a login and go quiet. Ours renew year after year.
Building AI for real businesses since 2018. Not a side project.
Every message answered, day or night. Nobody sits in the inbox.
Rated by the owners who run it every day.
Nobody keeps paying for something that doesn't work.
The honest difference.
|
Another front-desk hire | Your trainers replying between classes | |
|---|---|---|---|
| Answers leads after hours | Always, 24/7 | No, they go home | Only after the last class |
| Books trial classes into your schedule | Yes, automatically | Yes, manually | Sometimes, hours later |
| Chases every missed trial class | Every single one | When there's time | Almost never |
| Follows up after every trial class | Until they join or say no | Almost never | Only the keen ones |
| Asks every happy member for a review | Automatically | Forgets | Never |
| Monthly cost | Less than one hire | A full salary, rising yearly | Coaching hours you already paid for |
| Someone accountable if it fails | Us, guaranteed | You | You |
You do no tech work. We learn how your studio runs, build it, and go live in 30 days.
Your classes, your timetable, your coaches, and where you lose leads.
It reads your real free class slots and writes trial bookings back. One timetable, not two.
You approve every word. You decide when a person takes over. Injury, medical and nutrition questions always go to a qualified coach.
We connect WhatsApp, Instagram and your website, train your team, then tune it for 30 days.
Most vendors hand you a login and vanish. We stay until it works.
We test it on your real member chats until every answer is right. Zero wrong prices. Zero wrong class times. If it fails, it does not go live.
Your team runs it. Every part of it is yours to keep. No lock-in. Nothing held back. Walk away any time.
We train them until they are confident, not until we tick a box. Then ask us anything, free, for 30 days.
And the one you already know: it books trial classes in 30 days, or you don't pay.
No. We build it so it cannot. It only handles the front desk: class times, prices, trial slots, reminders and follow-up. Anything about pain, injuries, medical conditions, rehab, diet or supplements stops and goes to a qualified person on your team. Nothing it sends promises weight loss, fat loss or any physical result, and neither does this page. You set the line with us before we go live.
It only keeps what a booking needs: name, contact and the class slot. It holds no health records, no medical history and no bank details. You choose what it can see, and you can delete any chat.
No. It does the work they never get to: replying at 10pm, sending every reminder, chasing the lead who went quiet three weeks ago, asking for every review. Your coaches run the class and sign the member up.
Almost always, yes. One timetable, not two. We check your booking system and your class schedule on the first call, before you commit.
We build it from your own words, and you approve every line. Your team can join any chat at any time.
No. You are never locked in. You renew only if it works. Everything we build is yours to keep.
Fill in the short form. We will reply on WhatsApp and tell you what to fix first.
Not on the list? If you sell classes or memberships and run on a booking timetable, ask us.
An AI chatbot for a Malaysian gym or studio answers membership and class enquiries on WhatsApp within seconds, books trial classes straight into your timetable, and chases the renewals and no-shows nobody on the front desk has time to chase. It runs in English, Bahasa Malaysia, Mandarin and Cantonese, and it hands anything about injuries, pain or medical conditions to a qualified person on your team rather than answering it. Platform access starts at RM 200 per month; a built-and-integrated system is quoted on scope.
Platform access starts at RM 200 per month with no setup fee. A managed scope, where we run the flows, the corrections and the follow-up sequences, runs to RM 2,500 per month. A built-and-integrated system that writes into your CRM and calendar is quoted on scope for the packaged Done-For-You Growth System, live in 30 days for mid-tier scope.
Unlimited contacts and unlimited channels at every tier, so a campaign that triples your enquiries changes your workload rather than your plan. WhatsApp conversation charges from Meta are billed separately from any platform or agency fee.
Enquiries to a gym arrive when the gym is busiest or closed — evenings, weekends, and the first week of January. That is precisely when the front desk cannot reach a phone, and a trial booking that waits four hours for a reply is usually a trial booking somebody else got. Sport and recreation participation in Malaysia is tracked by the Ministry of Youth and Sports.
There is a line this page will not cross, and it is built into the bot rather than left to judgement. Anything a member asks about pain, injury, rehabilitation, diet or supplements stops and goes to a human. The bot handles the front desk — class times, prices, trial slots, reminders, follow-up — and nothing it sends promises weight loss or any physical result.
Mobile and broadband penetration in Malaysia is reported by the Malaysian Communications and Multimedia Commission, and it is the reason a Malaysian buyer opens WhatsApp rather than an enquiry form: the form is a promise that somebody will reply, and WhatsApp is a conversation that has already started. Digital adoption among local SMEs is tracked separately by Malaysia Digital Economy Corporation, and household spending patterns by the Department of Statistics Malaysia.
Two practical consequences. The first is that a reply delayed until office hours competes against whoever answered at 10pm. The second is that the conversation is the record — which is fine while it sits in a business system, and a problem when it sits on a staff phone that leaves with the staff member. Any Malaysian business taking payment or advertising a price also answers to the Ministry of Domestic Trade and Cost of Living, and to the registration details it filed with the Companies Commission of Malaysia.
Member data is lighter than clinical data but it is still personal data: names, phone numbers, attendance patterns and payment history. Under the Personal Data Protection Act 2010 and its 2024 amendments you need a stated purpose, a retention period, and a named person accountable if there is a breach. In practice, the question worth asking is which staff phones currently hold your member list.
Regulatory points reference the named Malaysian authorities directly rather than second-hand summaries. Our own pricing is what we publish: RM 200 per month for platform access, up to RM 2,500 for a managed scope. Builds are quoted on scope. Information last checked: 23 August 2026.
If anything here is wrong or out of date, tell us and we will correct it within 48 hours.
Comparing vendors rather than reading a pitch? Our AI chatbot Malaysia guide lists every local vendor with published ringgit pricing. The WhatsApp chatbot page covers the channel itself, and AI CRM Malaysia covers the pipeline behind it. When you are ready, Get a proposal.